When you rent a car abroad with Ofran, you enjoy the best of both worlds: exceptional service in Hebrew with the backing of a leading Israeli company, alongside the global reach of the world’s top car rental brands.

• Customer Service in Hebrew: Professional support from the moment of booking and even after the vehicle is returned, including real-time assistance with rental companies abroad.

• Tailored Conditions for the Israeli Traveler: Car rentals through Ofran typically include terms adapted to the needs of Israeli travelers, such as unlimited mileage, an additional driver included in the price, and a contract that is as clear and consistent as possible.

• Purchasing Power: For over 35 years, Ofran has maintained extensive relationships with the world's leading and most established rental companies. This allows us to offer competitive prices, comprehensive products, and flexible cancellation policies.

The rental companies selected by Ofran always provide coverage for damage (CDW) or theft (TP). Regarding the deductible (excess), it is important to understand the following differences:

• Excess Waiver: In the event of damage or theft, the renter is fully exempt from paying deductible fees at the rental desk (subject to the rental company's terms; occasionally, a symbolic file-opening fee may apply).

• With Excess (Reduced Excess): In the event of an accident or theft, the renter will be required to pay a deductible (excess) to the rental company.

The "Ofran Plus" Program. You can add the "Ofran Plus" rental plan as a supplemental product at a very affordable cost. Under this plan, the renter will be exempt from or entitled to a refund of the deductible charge for damage, up to a limit of $2,500 USD. Additionally, the renter will enjoy a 50% discount on cancellation fees for cancellations made up to 24 hours before pickup.

The Ofran Advantage: We make sure to clearly state which type of coverage is included in every offer to prevent any unpleasant surprises.

Please Note: An Excess Waiver typically does not cover excluded items such as damage to tires, windows, mirrors, etc. In these instances and other excluded cases, the "Ofran Plus" plan is a highly recommended complementary product, as it grants the renter eligibility for an exemption or refund of the charge. For more details, please read more at the Ofran Plus page.

The most significant advantage is having professional, real-time backing. In any case of misunderstanding or need for assistance during our extended operating hours, Ofran provides its customers with:

• Support from a Team of Israeli Experts: Our specialists possess in-depth knowledge of rental contracts and the specific procedures of global rental companies. In the event of a misunderstanding or difficulty with the rental provider abroad, you can contact us, and Ofran’s service team will communicate directly with the provider in real-time to facilitate a swift resolution.

• Peace of Mind: You have a single, reliable point of contact in Israel committed to your travel experience, ensuring you are supported both during your trip and after your return.

Ofran’s value lies not only in a competitive price but in the Total Cost of the car rental.

• No Surprises: We specify in advance which payments are required at the time of booking and which additional charges (if any) must be paid directly to the provider upon vehicle pickup. This ensures you won't encounter unexpected price hikes at the rental desk abroad.

• Volume Leverage: Thanks to our significant volume of activity with leading companies such as Europcar, Alamo, Enterprise, and others, we receive preferential rates and terms that are passed on directly to our customers.

• Smart Comparison: Our system scans dozens of rental companies and vehicle categories to present the optimal balance between price and service quality.

Unequivocally, we recommend booking in advance. In recent years, due to a massive global increase in outbound tourism, there has been a worldwide shortage of rental fleets in popular destinations.

• Guaranteed Availability: Booking in advance ensures that a vehicle from your chosen category will be waiting for you upon arrival at your destination.

• Cost Efficiency: In the vast majority of cases, a "Walk-in" booking at the counter abroad will be significantly more expensive than a booking through the Ofran website.

• Financial Planning: Booking ahead allows you to calculate your trip costs in advance, avoiding exchange rate fluctuations or last-minute dynamic pricing.

The cancellation policy is determined by the time remaining until the scheduled car pick-up time:

• From the time of booking up to 48 hours before pick-up: The cancellation fee is 5% of the booking cost or 100 NIS, whichever is lower.
• Less than 48 hours before pick-up: Cancellation fees vary depending on the rental company's policy. The exact amount is specified in the rental plan terms on the website at the time of booking, as well as in the rental voucher received after booking.
• Ofran Plus Benefit: If you purchased the "Ofran Plus" plan, you are entitled to a 50% discount on cancellation fees up to 24 hours before the pick-up time.